Golden Krust Caribbean Restaurant in Jersey City

The food at this place is terrible, and the employees are extremely rude and unprofessional. I would not recommend spending your money here. There are much better places to eat.

I usually order from here being that it is the only carribean food place in the area. The food is good for the most part. The service use to be very slow but it has now improved and it's very fast. They have tables inside where you can sit if you want but it's a very small restaurant. The food is hit or miss but today it was a hit. I ordered the curry goat with rice and peas, cabbage and plantain. I usually order the oxtail but you won't go wrong with curry goat which I call the poor man's oxtail.

I rarely leave negative reviews, but this experience was disappointing enough that I felt it was worth mentioning. I spent about $17 on a small plate of food, and while the food itself was fine, the customer service was not. The young woman taking orders never greeted me when I walked in, barely acknowledged me during the transaction, and when she handed me my order there wasn’t even a simple “thank you.” The entire interaction came across as though she didn’t want to be there, and her attitude made me feel like I was inconveniencing her. The food at Golden Krust isn’t cheap, and customers work hard for their money. A basic level of professionalism and common courtesy—a hello, eye contact, or a thank you—should be expected. What’s surprising is that this isn’t the standard I’ve experienced here before. The manager with the glasses is usually friendly, professional, and runs the place well. That’s why this visit stood out so much. I hope management addresses this, because good customer service is just as important as good food.